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Goodwill might be a model for retailers

By Claire Spinner | The Glendale Star

As retail shops around the West Valley ponder reopening while following safety guidelines, there may be a model to follow: Goodwill of Northern and Central Arizona.

Gov. Doug Ducey  included Goodwill as an “essential business,” allowing Goodwill to do business.  Since April 13, Goodwill has reopened 21 stores and four career centers.

Courtney Nelson, Goodwill’s vice president of marketing and communications, was asked about “lessons learned” for doing business during the pandemic.

“Keep your employees and customers safety top of mind and make sure to do a thorough review of all your business operations to ensure you are implementing every safety protocol you can before reopening,” Nelson said.

“The community has been so positive about our reopening,” she added.

“Customers have been very understanding and receptive of our new safety procedures.”

Goodwill of Northern and Central Arizona became the first company to obtain the HealthyVerify Certification. The certification was created by the Rose Law Group with the help of Arizona State University and Barrow Neurological Institute at Dignity Health’s St. Joseph’s Hospital in Arizona.

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